A Robust
Privacy Policy

Virtual Secretary Services provides a professional service and to that end we won’t ever allow any other company to use your personal information for marketing purposes. We use cookies to enable us to customise the site for each user. We use server logs and third-party analytics services to enable us to understand how our users are using the site and to guide usability and other improvements.

Last Updated 12/4/12

We won’t ever allow any other company to use your personal information for marketing purposes.

1. Acknowledgement And Acceptance Of Terms

Virtual Secretary Services is committed to protecting your privacy. This Privacy Statement sets forth our current privacy practices with regard to the information we collect when you or your computer interact with our website. By accessing Virtual Secretary Services Direct, you acknowledge and fully understand this Privacy Statement and freely consent to the information collection and use practices described in this Website Privacy Statement.

2. Participating Merchant Policies

Related services and offerings with links from this website, including vendor sites, have their own privacy statements that can be viewed by clicking on the corresponding links within each respective website. Since we do not have direct control over the policies or practices of participating merchants and other third parties, we are not responsible for the privacy practices or contents of those sites. We recommend that you always review the privacy policies of merchants and other third parties before you provide any personal information or complete any transaction with such parties.

3. Information We Collect And How We Use It

Virtual Secretary Services collects certain information from and about its users three ways: directly from our Web Server logs, Cookies and the User

We use cookies to enable us to customise the site for each user.

a. Web Server Logs
When you visit our Website, we may track information to administer the site and analyse its usage. Examples of information we may track include:
• Your Internet protocol address.
• The kind of browser or computer you use.
• Number of links you click within the site.
• State or country from which you accessed the site.
• Date and time of your visit.
• Name of your Internet service provider.
• Web page you linked to our site from.
• Pages you viewed on the site.
• We also use third-party services, such as Google Analytics, to collect and analyse such information.

b. Cookies

We may use cookies to personalise or enhance your user experience. A cookie is a small text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a Web Server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. For example, if you personalise a web page, or navigate within a site, a cookie helps the site to recall your specific information on subsequent visits. Hence, this simplifies the process of delivering relevant content and eases site navigation by providing and saving your preferences and login information as well as providing personalised functionality.

We reserve the right to share aggregated site statistics with partner companies, but we do not share any personally identifiable information. We may allow third-party cookies from analytics services, such as Google Analytics.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies. If you reject cookies by changing your browser settings then be aware that this may disable some of the functionality on our Website.

• To fulfill your service requests for services
• To protect ourselves from liability
• To respond to legal process or comply with law
• In connection with a merger, acquisition, or liquidation of the company
• We will never share your email address or other contact information with other companies, except to enable fulfillment of specific requests you have made.

c. Users

Visitors to our website can register to purchase services. When you register, we will request some personal information such as name, address, email, telephone number or facsimile number, account number and other relevant information. If you are purchasing a service, we will request financial information. Any financial information we collect is used only to bill you for the services you purchased. If you purchase by credit card, this information may be forwarded to your credit card provider. For other types of registrations, we will ask for the relevant information. You may also be asked to disclose personal information to us so that we can provide assistance and information to you. For example, such data may be warranted in order to provide online technical support and troubleshooting.

We will not disclose personally identifiable information we collect from you to third parties without your permission except to the extent necessary including:

We use server logs and third-party analytics services to enable us to understand how our users are using the site and to guide usability and other improvements.

4. Use Of Web Beacons

Our email communications may contain electronic images known as Web beacons, in order to determine whether messages have been opened and acted upon.

Some of these Web beacons may be placed by third party service providers to help determine the effectiveness of our advertising campaigns or email communications. These Web beacons may be used by these service providers to place a persistent cookie on your computer. This allows the service provider to recognise your computer each time you visit certain pages or emails and compile anonymous information in relation to those page views, which in turn enables us and our service providers to learn which advertisements and emails bring you to our website and how you use the site. We prohibit Web beacons from being used to collect or access your personal information.

5. Changes To This Statement

Virtual Secretary Services has the discretion to occasionally update this privacy statement. When we do, we will also revise the “updated” date at the top of this Privacy page. We encourage you to periodically review this privacy statement to stay informed about how we are helping to protect the personal information we collect. Your continued use of the service constitutes your agreement to this privacy statement and any updates.

6. Contacting Us

If you have questions regarding our Privacy Statement, its implementation, failure to adhere to this Privacy Statement and/or our general practices, please contact us via our contact form.

 

We take confidentiality seriously and that applies particularly to our clients so for that reason we would never mention individuals or their companies by name but here are some of the comments we have received recently. We are more than happy to provide references should you require.

  • Catherine, Theatre Wardrobe Manager

    Thank you so much for my fab CV. It looks wonderful. I have tweaked it and it all worked beautifully. Thank you for a speedy service

  • K. Stage Production Director

    Scripts are BRILLIANT, thank you so so much.

  • Patrick, Solicitor

    Am very happy. I have lots more audio to up load tonight. Thank you again.

  • Jonathon, Magazine Editor

    Many thanks for your help and prompt attention on this project. I wish everyone I dealt with was similar really I do. You have been very professional and seem lovely with it.

  • Paula, HR Director

    Thank you very much Janice! The minutes were exactly as required. I am happy to pay the extra for the out of hours work. Thanks for your flexibility on this. I look forward to receiving your invoice and will arrange immediate payment.

  • Teresa, Senior University Lecturer

    A big thank you for all your wonderful work, I have really appreciated it and look forward to working with you again, the quality of your work is excellent.

  • Julie, Neuroscience Technology Manager

    Thank you for the work and really appreciated your flexibility. I'm not sure if and when we will need this type of work again but rest assured I am happy to return to you and would gladly recommend your services.

  • Alice, Office Manager – Construction Company

    This is absolutely brilliant thank you so much!!!!! You have been a wonderful help, I will pass this onto my colleague.

  • Harry, Author

    What a beautiful job you have done! So careful and meticulous. Many thanks.

  • George, dissertation

    Couldn't have done it without your help!

  • Dave, Director - Worldwide Audio Visual Specialists

    We needed some administrative and secretarial support. In the past 6 months the company has expanded further, hiring more staff. Throughout this time, we have continued to use Virtual Secretary Services Direct as a high quality, cost-effective resource. We feel lucky to have found Virtual Secretary Services Direct; Janice and her team have become a very important addition to our company. We needed some administrative and secretarial support. In the past 6 months the company has expanded further, hiring more staff.

     

  • Dave, Director - Worldwide Audio Visual Specialists

    ...Throughout this time, we have continued to use Virtual Secretary Services Direct as a high quality, cost-effective resource. We feel lucky to have found Virtual Secretary Services Direct; Janice and her team have become a very important addition to our company. They are always extremely helpful and efficient in delivering what we ask of them. The tasks can be varied from transcription, preparing presentations, arranging travel, copy typing contracts etc. They always do this in a friendly, professional, timely and cost effective manner. I would have no hesitation in recommending their services.

     

     

     

  • Steve, Managing Director - Procurement company

    I commenced my own company 12 months ago having previously worked in Global corporates who provided me with a high standard of support that included my own PA and secretarial services. My business provides expert consultancy and training to very demanding clients across both the public / private sectors and Financial services...

     

     

  • Steve, Managing Director - Procurement company

    ...My requirements include organising meetings, preparing PowerPoint presentations and report writing. My deadlines are tight and the standard of submission must be high. I had not used a virtual secretary before and was not sure if this would work. However I have successfully worked with Janice Barnes and Virtual Secretary Services for over 12 months and would have no hesitation in recommending them to other clients. They are reliable, trust worthy, efficient and provide me with excellent value for money.

     

     

 
 

Reliable and
Trustworthy Service

Establishing good relations with our clients is important to us, we have many repeat clients who are, as you can read above, pleased to recommend our services helping us to grow our business.

Services

Your Own Experienced Secretary

Our mature secretaries are experienced in working with CEO’s, company chairmen, managing directors, regional managers, sales managers, human resources directors - within a variety of businesses.

About Us

Non-Disclosure Agreement

We take confidentiality very seriously; we know it is important for you to be able to trust us with your business. We are happy to sign a non-disclosure or confidentiality agreement if required.

Privacy Policy