In 2009 Janice Barnes set up Virtual Secretary Services Direct to service a small group of clients. Due to the number of requests she received through word of mouth recommendations from both commercial and private customers, she realised that an opportunity existed to expand the business further.

Since then, through her ethos of providing a personalised service, she has built up a client portfolio stretching across the UK and Ireland and into a number of European countries – her most distant client is based in South America! Distance – location is of no relevance as the bulk of the work is transacted via email but what is important to each client and what they want to know is that there is, if necessary, someone they can speak to and depend on, who believes confidentiality is of the utmost importance and who will deliver a professionally presented, accurate output.

Audio transcription and Typing services make up a large part of our work, but in addition we have a growing number of clients making use of our Admin services. The company works across a range of business sectors including surveying, legal, universities, accountancy, medical, construction, local government and private individuals.

Janice and her team have a wealth of experience built up over a number of years working as PA’s in a variety of industries and professions and they all have one thing in common – a desire to deliver a quality product for our customers.

Whether you have a long term requirement or a one-off piece of work, Janice will be pleased to hear from you, discuss your requirements and provide you with a quote. You can either call her on 01491 832264, complete the contact form or email direct to

Our Services

Typing – Items for typing can be scanned and emailed or, if too large, for example a book or manual, can be posted or sent by courier.  Microsoft Word documents are returned by email ready for printing or as hard copies by post or courier in the timescale agreed.  Our typists proof read their work prior to final checking and return. In addition, we can provide a full proof reading service to review grammar, spelling and punctuation.

Audio Transcription – A digital recording device, such as a smart phone, tablet or a conventional dictaphone, can all be used for sending us files electronically. Our transcription software can deal with most file types including those most commonly used – mp3, mp4, wav, dss, amr, m4a, wma – and many more. Files can be forwarded by email or alternatively, we will send you a link for upload.

Admin Services – Cover tasks such as data input, PowerPoint presentations, arranging meetings, booking accommodation and venues, internet research, data base creation, typing and transcription – all provided on a flexible basis – you can use our services as much or as little as required. Brief us on your requirements and we will provide you with an estimate of the cost which will in most instances be based on an hourly rate.

I started my own company 18 months ago having worked in Global corporations who provided me with a high standard of support that included my own PA and secretarial services. My business provides expert consultancy and training to very demanding clients across both the public/private sectors and financial services. My requirements include organising meetings, preparing PowerPoint presentations and report writing. My deadlines are tight and the standard of submission must be high. I had not used a virtual secretary before and was not sure if this would work. However I have successfully worked with Janice Barnes and Virtual Secretary Services Direct for over 12 months and would have no hesitation in recommending them to other clients. They are reliable, trust worthy, efficient and provide me with excellent value for money.

Managing Director, Procurement Company

Get in Touch

Contact us for more information about our services.

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We provide a personal, efficient, confidential, easy to use and cost-effective service which our clients can access as required on a daily, weekly or one-off basis.
Janice Barnes

Managing Director

Key Services

Audio Transcription


Medico-Legal Reports


Survey Reports


Expert Witness Reports


Disciplinary Interviews


Conference Materials


Contract Proposals

Audio Typing










Meeting Minutes





Books & Manuscripts


Legal Documents


Research Interviews




Board Papers



Reliable, Personable and Trustworthy

Establishing good relations with our clients is important to us. In addition to our regular daily, weekly and monthly customers, we have many who come back to us periodically throughout the year as and when they require extra help. They are all more than happy to recommend our services and frequently do.

Experienced Transcribers and Typists

Our team are adept in a variety of different professions - property, medical, legal, human resources and more - resulting in professional, accurately presented transcripts and documents.

Non-Disclosure Agreement

We know it is important for you to be able to trust us with your business, personal documents and information.  If required, we will sign a non-disclosure or confidentiality agreement. We are registered with the Information Commissioners Office, an independent public body responsible for upholding information rights and data privacy.

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