Rates and Procedures

Typing Services Rates

All work is priced individually unless you have an agreed contract rate.  As a guide, our rates start at £7.00 plus VAT per 1,000 words (based on clear, legible text).  A minimum fee of £25.00 plus VAT is applicable.

All prices are subject to V.A.T.

Audio Transcription Rates

The following rates are per recorded minute and are provided as a guide. They are based on one voice dictation, the recording being clear and the content being letters/non-specialist reports for example. Large volumes of work or a regular continuous requirement will generate our best rates whereas one off, short recordings will incur a minimum charge of £25.00 plus VAT.

Sameday £1.30
24 hour £1.20
48 hour £1.10
48 hours + £1.00
Weekend £1.50

Our typists proof read the completed document prior to final checking and return.

Weekends or bank holidays, both of which incur additional costs, are not included in turnaround time.

Additional voices, time stamps, verbatim and edited verbatim recordings incur additional charges, as do specialist subjects such as medical. We will be discuss this in more detail at the time of quoting.

Large volumes of work or a regular continuous requirement will generate our best rates whereas one off, short recordings will incur a minimum charge of twenty five pounds (£25) plus VAT.

All prices are subject to V.A.T.

Admin Services Rates

Our rates are dependent on the service required and range from £18.00 to £30.00 per hour – our aim is to provide a pricing structure that works best for your business, saving you firstly time and secondly cost.

Clients who purchase our services on a monthly basis will be charged a maintenance fee of £25.00 + VAT per month. This will be offset against work completed in that particular month.

All prices are subject to VAT.

Procedures and Payments

Prior to the commencement of any work we will require a postal address, in some instances we may also ask for a deposit, and written confirmation that you want us to proceed. This can either be by email or alternatively we can forward you a booking form to sign, scan and return or mail back to us.

All prices on this site are provided as a guide. We will give you a fixed cost prior to commencement, once we have reviewed the full extent of the work. Should we discover that more time is required to complete a task, we will make you aware and ask for you acceptance.

A minimum fee of £25.00 plus VAT is applicable in all cases.

Payment will be required prior to the release of one-off pieces of work. This can be by bank transfer or credit/debit card.

Regular clients are invoiced monthly with payment to be made within seven days of the date of the invoice by either bank transfer, debit/credit card or cheque.

Invoices that remain outstanding after the agreed payment date may become subject to debt collection fees and/or interest charged at the prevailing Bank of England base rate, plus five percent.

All prices are subject to V.A.T. at the current rate.

Recording Tips

Verbatim:

It makes it easier and more efficient for all if, when making your recording, you try where possible to follow a few simple guidelines, most of which are obvious but in our daily rush to “get things done” we can easily forget.

  • If more than one person is involved then please introduce each participant clearly.
  • Speak clearly and concisely.
  • Spell difficult names and place names.
  • Use a location where background noise and interference is reduced as much as possible – restaurants, trains and cars are not ideal.
  • Save your recording to the highest quality setting.
  • Try not to shuffle papers, write or work on your PC at the same time as recording.
  • Mobile phones can cause interference – better to switch them off when recording

Types of Audio Transcription

Verbatim:

Exact copy of what is on the recording therefore includes “um”, “er”,”ah”, all repeated words for example “for ever and ever and ever” and all non-standard words, phrases and abbreviations such as “you know”, ”cos”, ”sort of”, coughs and laughs.

Example: I was really, really, really pleased cos I er was able to er sail my boat today cos the sun shone and er it wasn’t cold at all in fact it was sort of er hot n even the wind was the right direction (laughs). I um am er planning to er sail again on the ah the um 26th of em July cos I um hope to uh bring my friend Luke cos he’s a bit of a laugh. Only um problem is he is always behind with his work so we er could be um too late to catch the tide!

Intelligent Verbatim:

Copying what is on the recording but cutting out redundant words and phrases such as “um” “er” “ah” but non-standard English such as “ain’t” and “cos”, abbreviations, contractions such as “don’t” and unfinished sentences are left in. Grammar is not corrected but left as said. This type of transcription is our speediest and therefore our most cost effective for you.

Example: I was really pleased cos I was able to sail my boat today cos the sun shone and it wasn’t cold at all, in fact it was sort of hot and even the wind was the right direction. I am planning to sail again on the 26th of July cos I hope to bring my friend Luke cos he’s a bit of a laugh. Only problem is, he is always behind with his work so we could be too late to catch the tide!

Edited Verbatim:

This is useful for clients who want a transcript of a lecture perhaps as it avoids verbal idiosyncrasies of the speakers. Non-standard English, grammar and mis-pronounced words are corrected to provide a more formal transcript of the recording. This type of transcription takes a little longer than the other types we offer and is therefore priced accordingly.

Example: I was really pleased because I was able to sail my boat today.  The sun shone, it was not cold at all, in fact it was hot, even the wind was in the right direction. I am planning to sail again on the 26th of July. I hope to bring my friend, Luke, because he is a laugh. The only problem is that he is always behind with his work so we could be too late to catch the tide!

Get in Touch

Contact us for more information about our services or to request a quote.

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We’ve been using Virtual Secretary Services Direct for about 3 years now for the typing of surveys, expert witness reports and general correspondence. The service we receive is professional but personal, I’d have no hesitation in recommending them to others.
Michael

Director, Property Management Company

Thank you so much for my fab CV. It looks wonderful. I have tweaked it and it all worked beautifully. Thank you for a speedy service.
Catherine

Theatre Wardrobe Manager

Many thanks for your help and prompt attention on this project. I wish everyone I dealt with was similar really I do. You have been very professional and seem lovely with it.
Jonathon

Magazine Editor

Reliable, Personable and Trustworthy

Establishing good relations with our clients is important to us. In addition to our regular daily, weekly and monthly customers, we have many who come back to us periodically throughout the year as and when they require extra help. They are all more than happy to recommend our services and frequently do.

Experienced Transcribers and Typists

Our team are adept in a variety of different professions - property, medical, legal, human resources and more - resulting in professional, accurately presented transcripts and documents.

Non-Disclosure Agreement

We know it is important for you to be able to trust us with your business, personal documents and information.  If required, we will sign a non-disclosure or confidentiality agreement. We are registered with the Information Commissioners Office, an independent public body responsible for upholding information rights and data privacy.

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