A Sheffield student contacted us last week – he was desperate for help as he’d had his laptop stolen just before his dissertation was due. Panic!! Luckily, he had a hard printed copy which he sent to us by next day delivery. We were able to retype it and return a digital copy by email enabling him to submit on time. He wrote: “Thank you so much, I know I said it before but you have been a GOD SEND!!!!” We were glad to have been of help, Janice.